Email Setup Instructions

To set up your email (usually a POP mailbox) you need no know your email address and password.

In your mail client (Outlook, Thunderbird, etc.), the account name should be entered as either name@domain.com or name/domain.com

Note: the '/' instead of a '@'. Either will work , but older POP clients cannot handle the '@'. Also, the FULL domain name must be used, i.e. everything to the right of the '/'

The incoming mail server address for your POP mailbox is pop.domain.com (use imap.domain.com for an IMAP account), where domain.com is the domain for your email address, like tagonline.com if your email address is someone@tagonline.com.
The outgoing server address (SMTP) is smtp.domain.com, where domain.com is the domain for your email address, like tagonline.com if your email address is someone@tagonline.com.

Make sure that under the Outgoing Mail Server Settings, you have selected the option SMTP Authentication Required (or phrasing similar to that).
Make sure that port number for the Outgoing Mail Server is 25 (not 26).

Under the Advanced (or More) Settings area, make sure that the box that says Leave a Copy of Messages on Server is NOT checked.

Notes:

If you are using Outlook, skip any test steps. These may fail even though no real problems exists.

Please contact us if you have any questions.

Checking Email Remotely

When you are out of the office or away from your computer, you can also view, send & receive mail for your POP account via the web. Below are instructions for checking you email using a free tool called mail2web.com:

Go to http://www.mail2web.com
Click "Advanced Login" on the home page
You will be asked to enter the following:
- Server name or IP address: pop.domain.com,where domain.com is the domain for your email address, like tagonline.com if your email address is someone@tagonline.com
- User ID or Login name: name@domain.com (your complete email address)
- Password: the password for your email
You can send and receive mail here